Welcome to Salisbury Floral Studio! Our terms and conditions aim to ensure a delightful and satisfactory experience for all our customers. By placing an order or using our services, you agree to the following terms:
Order Placement and Delivery:
- Floral orders require a minimum of 24 hours’ notice.Orders placed after 2 PM on Friday will be processed the following Monday.Delivery is available across the Edmonton area. Please provide accurate delivery information to avoid delays.
Product Availability and Substitution:
- All floral arrangements are subject to availability. In case a specific flower or arrangement is not available, we reserve the right to substitute with a similar item of equal or greater value.Images on our website are representative and actual products may vary slightly.
Payment and Pricing:
- Full payment is required at the time of order placement.All prices are in Canadian Dollars and are subject to change without prior notice.
Cancellation and Refund Policy:
- Orders can be cancelled or modified up to 24 hours before the scheduled delivery time.Refunds or exchanges are not available once the order is processed and/or delivered.
- We are not responsible for late deliveries caused by acts of God (such as weather conditions), shipping carrier delays, or incorrect delivery addresses.In the event of a failed delivery attempt, we will contact you for further instructions. Additional charges may apply for re-delivery.
Use of Services:
- Our services are available to individuals aged 18 and over. By using our services, you confirm that you meet this age requirement.Our services are for personal, non-commercial use only.
- We are committed to protecting your privacy. Personal information collected during transactions is used solely for processing your order and is not shared with third parties, except as needed for order fulfillment.
- Salisbury Floral Studio’s liability for any claim, loss, damage, or expense related to the use of our services is limited to the cost paid for the product.
- We reserve the right to amend these terms and conditions at any time. Continued use of our services following any changes indicates your acceptance of these changes.
Contact and Queries:
- For any questions or concerns regarding these terms, please contact us at 780-419-6809 or visit us at the Lower Level of the Enjoy Centre, 101 Riel Dr. St. Albert, AB T8N 3X4.
Thank you for choosing Salisbury Floral Studio, where we blend tradition and innovation to create memorable floral experiences.